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Catalogue

BrightRED Results: Standard Grade Administration
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BrightRED Results: Standard Grade Administration
  • Caroline Patterson
  • Moira Stephen
  • Published: April 2009
  • ISBN: 978-1-906736-14-9
  • Pages: 96
Price: £8.99

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Book details

  • An easy to use and comprehensive guide to how to achieve the best possible results in the Standard Grade Administration exam.
  • Tackles each subject topic in a logical order.
  • Identifies and thoroughly examines the most common exam questions.
  • Identifies both General and Credit questions and answers, and provides model answers, along with full explanations of how these are reached and why they are the best answers.

 

BrightRED Results books:
  • Are full colour, attractive and engaging, displaying a practical and completely modern design.
  • Contain all the essential subject topics, present them in a logical order and identify the most commonly asked questions in the exam each year.
  • Tackle both General and Credit questions and answers giving full explanations and explaining the difference between the two.
  • Have been developed specifically to appeal to 15- and 16-year old learners; to be sophisticated in approach, while being accessible enough to be a benefit for all students.

About the Author

Caroline Patterson Caroline Patterson

 

Caroline Patterson is Lecturer in Office Administration at Stevenson College.  Caroline has a range of experience in teaching Business Education in both Secondary and Further Education and has worked for the SQA in a variety of roles covering NQ and HN qualifications.


 

 

Moira Stephen Moira Stephen

Moira Stephen is an IT trainer at Heriot-Watt University.

Biography

Moira studied History at Edinburgh University – originally planning to become a history teacher. However, her early career took her into business where she held a number of roles ranging from director's PA to IT support professional.

This led into a lecturing career in FE where she moved up through the ranks of lecturer, senior lecturer and curriculum manager in Administration and Information Technology before leaving FE to move into HE to establish the IT Training section within Heriot-Watt University.

Moira started writing several years ago and has over 20 titles to her credit.  Her titles include general IT user books as well as titles for SQA Intermediate and Higher Administration qualifications.

Throughout her career she has worked on several projects for the SQA including the rollout of PC Passport and writing examination papers for HNC and HND Administration and Information Management – so she has experience in working with a wide range of learners.


Moira's hobbies include gardening, cooking (and eating) Indian food, going to concerts (her favourite band is Wishbone Ash).

What is your earliest memory?

A  thunderstorm when walking home from Ledgerwood Primary School. I was just turned 5, it scared me, and I took to my heels.  
 
Which teacher inspired you the most at school?
The physics/guidance teacher at high school who encouraged me when I said I wanted to go to university.
 
What was your worst subject at school?                      
Latin – hated it.
 
What inspired you to get writing?
I was doing IT training for Ferranti on an IT application that I couldn’t buy a book on – so I thought “I could do that...” I put my notes together, bundled them up so they looked nice, and sent them off to lots of different publishers (I remember sitting on the floor in a book shop in George Street looking for publisher addresses in some of the books, baby beside me in the buggy). One got back... and that was the start...
 
What do you do to relax?
Walk, garden, cook, meet friends for coffee, play piano (badly).
 
What is your favourite book?      
Something by John Grisham. 
 
What is your favourite film?
Don’t know if I have a favourite – maybe Schindler’s List.
 
What is your favourite album?
Argus (Wishbone Ash) - but I like lots of music – mainly rock and classical.
 
What is the most fun you’ve had in a single day?       
Difficult one! A day trip to Westray from the Orkney mainland. Weather was great – saw loads of puffins and seals – real chill out stuff.
 
What have you done that no one would guess you'd done? 
Now that would be my secret!
 

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Contents

Contents of the book

Introduction to business organisations

The working environment

Storage and retrieval of information

Reprographics

Sources of information

Preparation and presentation of information

Travel

 

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